Last updated: March 14, 2025
This document outlines the Privacy Policy (“Policy”) for Clearwater Plumbing Wiz. This Policy applies solely to information collected by or through the use of this website- https://www.clearwaterplumbingwiz.com/ (the “Website”) or any quote request submitted through the Website. It provides details on the following topics:
- What personal information is collected and how it’s used
- How we protect your information
- Your options to manage or review your data
- How to report issues or request corrections
- Information We Collect and How It’s Used
The information collected on this Website is the data you voluntarily provide through form fields.
We use this information to respond to your inquiry or request. Your data is not shared with third parties outside our organization, unless required to fulfill your request. By submitting your details, you understand your information may be forwarded to our Premier Partners, as outlined in our Terms of Service, and may be shared with their associates, contractors, service providers, clients, or affiliates.
Unless you opt out, we may contact you in the future via email to share information about services, updates, or changes to this Policy.
- Your Control Over Personal Data
You have full control over how your data is used. You can request changes, deletions, or ask questions about how your information is handled by contacting us at [email protected]. You can:
- Request a copy of your data
- Ask for corrections or updates
- Request the removal of your data
- Express concerns regarding your data use
- How We Keep Your Data Protected
We implement safeguards to ensure your information is secure both online and offline. Sensitive data (such as credit card information) is encrypted during transmission using secure protocols (look for the lock icon and “https” in your browser).
Access to personal information is limited to team members who need it to perform specific tasks (e.g., quoting or customer support). Our servers and storage systems are maintained in secure environments.
If you have concerns about your data security, please reach out to us at [email protected].
- Privacy Rights for California Residents (CCPA Notice)
If you’re a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. Below is a summary of the data we collect, how it’s used, and your rights under this law.
What Types of Personal Information We May Collect
Depending on how you interact with the Website, we may collect the following information:
- First and last name
- Email address
- Phone number
- Street address
- IP address or other online identifiers
How We Gather Your Information
We may collect personal data through:
- Direct input on the Website (e.g., contact or quote forms)
- Reviews or public feedback
- Communication via email, phone, or similar methods
- Data shared with us from Premier Partners or third-party services
- Your online interaction with the Website (e.g., cookies, device/browser data)
Why We Collect This Information
We collect and use your personal data for purposes such as:
- Responding to your inquiries or providing quotes
- Delivering plumbing services or information you’ve requested
- Improving our Website and services through feedback or analytics
- Protecting the security of our Website and user data
- Meeting legal and regulatory requirements
How Long We Keep Your Data
We retain personal information based on the nature and purpose of its use, considering factors like sensitivity, potential risks, and legal obligations.
Who May Receive or Access Your Data
- Our internal team
- Premier Partners (and their contractors, service providers, or affiliates)
- Legal representatives or compliance advisors
- Government agencies or regulatory bodies, when required
Your Privacy Options Under the CCPA
As a California resident, you have the right to:
- Request access to the types and sources of data we’ve collected
- Request deletion of your personal data (with certain legal exceptions)
- Receive notice about data collection practices before or at the point of collection
- Know who we may share data with, and for what purpose
- Receive your data in a portable format when requested
- Not face discrimination for exercising your data privacy rights
We do not sell your personal data and therefore do not offer an opt-out option for data sales.
Submitting a Data Request
To submit a request to access or delete your data, send an email to [email protected] including:
- Your full name
- Contact information (email and phone number)
- The date of your original request
We aim to respond within 20 business days and will inform you which Premier Partners received your data.
Using an Authorized Agent
You may designate an authorized agent to make a request on your behalf. We require written documentation proving that the agent has permission to act for you.
Business Information
Clearwater Plumbing Wiz
Residential Plumbing Services
Phone: 727-496-3025
Location: Clearwater, FL
Business Hours: Monday – Sunday, 07:00 AM – 10:00 PM